Our prime business objective in Nigeria is sustainable and profitable growth and our drive to be world-class in every aspect of our business life will be relentless.
Retail Development Manager
All Business Units – All States
The Role: Retail Development ManagerThe Successful candidate will be required to:
- Ensure achievement of QDVPPP sales drivers for the territory.
- Work with ASM and Training Dept and HR to build personal sales capability
- Ensure sales out of distributors/market share growth is achieved via monitoring & excellent execution of promotions.
- Ensure promotional activity is in the right outlets and well managed. Has to keep and update a database of outlets within the territory.
- Responsible for ensuring the retail redistribution standards are adhered to by distributors and VSRs.
- Ensure at a minimum, once a quarter review of VSR’s routes, inclusion of new outlets
- Manage Recommended Price Compliance in outlets
- Ensure effective customer/ business development to counter competitive activities in the retail territory
- Have accountability for POS materials deployed in retail outlets within the sales territory.
- Be a graduate with a First Class orSecond Class upper in any discipline.
- Have completed NYSC.
- Have direct experience of PZ Cussons Way of Selling capabilities with a focus on Sales Driver execution at the point of purchase (DAVP), Outlet Segmentation and Managing Relationships including structured call, persuasive selling and brand passion.
- Good communication skills -written and verbal
- Good IT skills
- High degree of integrity
- Good inter personal skills
- Geographically mobile
- Healthy and physically fit
- Have CAN DO attitude, exhibiting our core values – COURAGE,ACCOUNTABILITY, NETWORKING,DRIVE, ONENESS.
Closing date: 11 Nov 2013
Click here to apply
REGIONAL SERVICE ENGINEER
HPZ – Kano
The Role: Regional Service Engineer
The successful candidate will be required to:
· Achieve Service Delivery Metrics of First Time Fix (FTF), Call Turn Around (CTR), Customer and Dealer Satisfaction percentiles.
- · Provision of world class customer service to customers and delivery of the region’s KPIs.
· Service Cost management for the region.
· Preparation of monthly Service report for the Region which is to be submitted on the first Tuesday of every new month of the business.
- · Minimize, confirm and recommend non-repairable warranty products for replacement authorization bi-weekly.
- · Weekly preparation of report capturing the top 10 critical product quality issues and their resolutions.
- · Monthly audit & reporting of Tools and Equipment inventory and revalidation exercise.
- · Responsible for team’s development in the region.
- Minimum of HND / B.Sc. in Mechanical / Electrical Engineering with bias in Refrigeration and Air-conditioning or Electrical Electronics.
- Membership of related professional bodies would be an added advantage.
- Sound knowledge of computer literacy with emphasis on Microsoft outlook, Excel, Word, PowerPoint, Customer Relationship Management (CRM) solution, etc.
- People management & Leadership skills.
- Excellent Planning & Organizing skills with good time management orientation.
- Sound communication skills with strong report writing back ground.
- Excellent customer service skills with ability to manage difficult customers.
- Must enjoy traveling and possess good driving skills.
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